WELCOME
ALL PRODUCTS
The ELRIC Truth
The ELRIC Legacy
Classic AMK Design
FAQ
WHEN WILL MY ORDER SHIP?
Orders that are processed CORRECTLY will be shipped within up to 3 BUSINESS DAYS. You will receive a confirmation EMAIL with tracking information once your ORDER has been dispatched. If you experience any delays or issues, please CONTACT our support team for assistance.
HOW LONG IS THE DELIVERY TIME?
Delivery times vary based on your LOCATION and the shipping method chosen at checkout. Typically, orders are delivered within 5-7 BUSINESS days after SHIPPING. You will receive a tracking NUMBER to monitor your package's progress. If you have any questions or need assistance, please CONTACT us.
RETURN PROCESS
If you're not completely satisfied with your PURCHASE, we're here to help. FOLLOW these steps to return your item:
1. CONTACT US: Reach out to our customer service team within 14 DAYS of receiving your order.
2. RECEIVE AUTHORIZATION: We will provide you with a RETURN authorization and detailed instructions on HOW to send your item back.
3. PACK AND SHIP: Safely pack the ITEM in its original packaging and INCLUDE the return authorization slip. Ship the PACKAGE to the address provided in the return instructions.
4. REFUND PROCESS: Once we RECEIVE and inspect your RETURNED item, we will process your refund or exchange. Refunds are typically processed WITHIN 3-7 business days.
For more details, PLEASE contact our customer SERVICE team. Thank you for SHOPPING with us!